Shipping & Payment

Ban on sales to persons under 18 years of age! Your age will be verified by ADULTO.

 

Shipping

Personal pick up in our store in Pilsen:

adress: Kollárova 323/20, Plzeň 301 00 (next to the Buena Vista club)

MON-FRI: 10:00 - 18:00

SAT-SUN: CLOSED

You can pay by card at the store.

 

Czech republic

PPL - home delivery: 99 CZK

PPL - pick up point: 69 CZK

DPD - home delivery: 99 CZK

DPD - pick up point: 69 CZK

Zasilkovna - pick up point: 79 CZK

 

Slovakia

PPL - home delivery: €10

PPL - pick up point: €5

DPD - home delivery: €10

DPD - pick up point: €6

Zasilkovna - pick up point: €8

 

In the case of orders abroad (outside the Czech Republic or Slovakia), orders are sent through carriers that allow delivery in the country. Shipping fees are charged according to the current price list of individual carriers.

 

Payment methods

Online debit/credit card payment: The payment is provided by PayU.cz payment gateway. This payment method is free.

Bank transfer: This method of payment is free.

bank account CZK: 2902361533/2010 (FIO banka)

bank account EUR: 2102361543/2010 (FIO banka)

Cash on delivery: You will pay for the order to the courier, at the office or at pick point. Available only for Czech republic and Slovakia. Price: 49 CZK / €2

Payment at the store: For personal pick up only. You will pay for the order at our store in Pilsen.

 

Shipping for the Czech Republic is FREE for orders over 1 500 CZK!

For Slovakia, the transport is FREE for orders over €100.

For other EU countries, free shipping is from €250. We send orders every business day (MO-FRI).

We send orders created before 1 PM on the same business day. Delivery time depends on the selected delivery company (Czechia and Slovakia usually 1-2 business days). Delivery time to other EU countries is usually 3-5 business days.

 

Package tracking

PPL: https://www.ppl.cz/en/track-a-shipment

DPD: https://www.dpd.com/cz/en/

Zásilkovna: https://tracking.packeta.com/en